Product News & Announcements

PRIMUS firmware update for PRIMUS users in Australia and Switzerland with 10-Amp version.

Before you buy, review WPM’s global warranty terms. Find out how cross-border shipping affects your coverage and why purchasing from a local authorised seller is advised.

Firmware update for PRIMUS for HK/EU machines

We love seeing the passion, creativity, and technical enthusiasm our users bring to the coffee community. Your dedication to pushing the boundaries of espresso brewing is what inspires us every day. Lately, we have noticed some creative community-led software modifications, including unauthorised feature integrations like third-party Bluetooth scale connectivity. While we admire the innovation, we must prioritise the safety, reliability,...

At WPM, we are committed to delivering professional-grade coffee equipment engineered to the highest standards of performance, safety, and innovation. To ensure that our customers receive genuine products, proper technical support, and full warranty coverage, WPM products are sold exclusively through our network of Authorised Distributors and Resellers. We have recently identified unauthorized sellers on third-party e-commerce platforms—specifically including AliExpress—who are...